Frequently Asked Questions (FAQ)
We understand that you are used to the system as every SME owner starts with one man team but how many minutes does it take for you to talk to the customer, send payment details, wait for the proof of payment and book a rider for delivery? For multiple orders, how do you manage your time?
With Cloudshop, we are providing you hassle free solutions. Imagine how easy it can be to just prepare and wait for the orders to arrive to your customers. All you have to do is put in the website link to your social media platforms so they will be directed on how to order. The e-commerce website will give you business legitimacy and customer friendly payment transaction portal.
Cloudshop is here to help you manage your business.
You are exactly what we are looking for. We would like to help small business owners to grow profit by using an automated system so you can focus more on your business products. Of course, there will be few adjustments to be made at first. But once Cloudshop has been stimulated, we can make everything easier and faster.
This is okay, but your website and subdomain will be deactivated.
Yes, you can request a free trial from us.
This is okay, we can help you with that but an additional fee is required. Domain names are usually expensive
Yes, Merchants or Subscribers are given access to their EWS and OFS.
Complaints can be logged in through Lalamove’s chat support available via web or mobile app.
Cloudshop support team can handle complaints via online ticketing.
We can help our Merchants through this proactive escalation process which is internal to us.
- Forward Order number to Xendit Customer Service
- Chat support (Mobile app in Lalamove)
- Viber GC (Cloudshop and Lalamove)
We can help our Merchants through this proactive escalation process which is internal to us.
- Forward Order number to Xendit Customer Service
- Chat support (Mobile app in Lalamove)
- Viber GC (Cloudshop and Lalamove)
We can help our Merchants through this proactive escalation process which is internal to us.
- Forward Order number to Xendit Customer Service
- Chat support (Mobile app in Lalamove)
- Viber GC (Cloudshop and Lalamove)
Individuals:
- 1 Primary ID or 2 Secondary IDs
- Bankbook (Individual Name)
- Selfie with ID
Sole Proprietorship:
- 1 Primary ID or 2 Secondary IDs
- Bankbook (Individual Name/Business Name)
- DTI Registration
- Secondary License if applicable
Partnerships:
- 1 Primary ID or 2 Secondary IDs
- Bankbook (Partnership’s Business Name)
- SEC Certification of Registration
- Articles of Partnership
- Secondary License if applicable
- Partnership Certificate
- BIR 2303
Corporations:
- 1 Primary ID or 2 Secondary IDs
- Bankbook (Corporation Name)
- SEC Certification of Registration
- Articles of Partnership
- Secondary License if applicable
- Notarized Secretary’s Certificate
- Most Recent GIS
- BIR 2302
A domain and a subdomain are both parts of a website’s address (URL), but they serve different purposes and have different structures:
Domain: A domain is the main part of a website’s address and typically consists of two main parts: the domain name and the top-level domain (TLD). For example, in the URL “www.example.com,” “example” is the domain name, and “.com” is the TLD. The domain name is unique to the website and often reflects the website’s brand or identity. Domains are registered through domain registrars and must be unique to avoid conflicts with other websites.
Subdomain: A subdomain is a part of a larger domain and precedes the main domain name. It allows website owners to create separate sections or divisions within their main website, each with its own unique content or functionality. Subdomains are often used to organize content, create separate web applications, or provide different language versions of a website. For example, in the URL “blog.example.com,” “blog” is the subdomain.